GPS Reviews: Recharged My Batteries
Situation
Before GPS arrived, “I was in a hole and I had been feeling overwhelmed for a long time,” shared this family-owned for four generations, and more than 100 years, retail/grocery store client.
Process
Their GPS consultant was “very knowledgeable in the grocery business and he presented information to me and my management team in a clear and organized way.”
His people skills, however, especially drew the notice of the client. “I was impressed with the way that my team interacted with him. They started implementing action plans for their departments after the first week—before they even knew what were action plans.
I have seen an improvement with store conditions in each department and they all seem to be inspired and willing to do the best that they can for the business.”
Result
The client expressed happiness not only with the results that he’s seen with his management team, but also on a personal one-on-one level, “I feel that I have learned a lot from our consultant. I’m committed to implement the changes needed to make my business a better place to work and to make more money. He made me see a light at the end of the tunnel and recharged my batteries.
I’m excited for the future.” Vincent, President